Quick Hits
So you were expecting some thoughts on the NBA. Well, I only have a few. Why? Because Dish Network is so incredibly incompetent that I cannot/have not been able to get NBA League Pass. You could imagine how furious I am about that, because this season appears to be the most compelling NBA season, with the greatest number of fun, watchable teams, that there has been in a very, very long time. (Note the double usage of very.)
Two months ago we moved, and a Dish Network worker came and did our installation. We had previously been bundled with another company, meaning our Dish services were bundled up with our telephone company. We de-bundled, if you will, and were told that the biling cycle would take a month to correct. Last month I purchased a Saturday’s worth of college games, and that call took 45 minutes because they could not figure out what was going on with our account, and they had all our information incorrect. We thought it was fixed.
Last night, I called to order the League Pass, and, once again, they had our wrong information and could not find the account. During the 15 minutes that I was on hold, I became somewhat disenchanted with the purchase. Once I began to speak with the person on the other end of the phone who told me the incorrect information and told me the same thing that I had gone through about two weeks earlier (and had assumed had been fixed), I became even more disenchanted. Once the person called me Miss for the fifth time, despite the fact that I sound absolutely nothing like a “Miss”, probably because he was reading off his Dish cue-card for our account that is in my wife’s name, I became, for lack of a better word, pissed.
The phone, my Motorola Q that worked so well yesterday, went sailing through our living room after I told this person that he should probably never walk and chew gum at the same time (not verbatim quote) and hung up on him.
As it stands now, I do not know if Dish Network will ever correct this issue, but I will not waste another 45 minutes of my life trying to correct their incompetence. Maybe they will bill me for this past month, but I have no way of knowing because they cannot figure out what our address was, is, or what our account information was, is, or whether the account was/is currently active despite my best efforts to let them know as much.
If you had known me in the past, I might have been a little more irate about dealing with something that should be so simple, yet was made incredibly difficult by, what some might consider, stupidity. Maybe it is because I married a psychologist. Maybe it is because I am growing up. I seriously doubt both; rather, I think it is just because I might be getting free television and HBO even though I do not get to watch NBA basketball.
Tonight’s game: Chicago +3 at WASHINGTON
I’ll take the Bears, because I think Washington is barely hanging on at this point. They lost a very important person to their team and their players, and they have consecutive gut-wrenching losses.
